Some of the feedback we have received from customers
"WOW - What can I say, the service and aftersales has been well beyond my expectations, I purchased a TV from Crampton and Moore and the Harrogate store has been fantastic, I had a slight delivery issue however it was dealt with very promptly. Special thanks to Steve and Graham - 5 Stars all the way and recommended to all."
"I recently purchased the Sony BDV-NF720 Blu-ray home theatre kit from yourselves; it was my first choice but I was given some excellent advice when I first rang you which was a big help. Your service since then has been exemplary in every respect and I would like to thank you for everything you have done.
The Sony kit is excellent incidentally. I have always been a Sony fan, I am on a budget but this fits the bill perfectly, it looks superb and the sound quality is excellent, crisp and clear even at low levels. This will compliment my Sony TV perfectly. I haven't even touched on most of the unit's features yet but I am extremely happy with my purchase especially at the fantastic price you gave and will be back in the future.
Many thanks, very happy customer."
"This is just a note of thanks and my compliments on your exemplary customer service. Flexibility is something that the mass merchandisers and CE chains just cannot match when compared with an independent retailer. Coupled with an excellent price, brilliant added value I would not hesitate to recommend you to my friends and family - in fact, I already have!"
I work for a household name consumer electronics company dealing with both the national retailers and independent stores and I have to say that if the UK high street had more businesses such as Crampton and Moore, the UK consumer would be in a far better place right now!
Once again, many thanks - I look forward to dealing with you again in the future."
Michael - Hampshire
"Thank you for a seamless order process and delivery. My new TV is installed and working fine. Will recommend your company to all my friends and family. Next purchase will be a 3d Bluray Player."
"Just wanted to drop you a line to thank you so much for the very speedy delivery of my Sony Blue-Ray player. The whole process was seamless from start to finish, great price, great service and very fast delivery, this is what internet shopping should be like but alas many don't do it like you!. Thank you once again and I will pass on details of your site to everyone, I would not hesitate to use you again."
Carol - Northumberland
"Hi, I just wanted to let you know how pleased I was with the service provided by your company during my recent purchase. Everything went remarkably smoothly from first enquiry to eventual installation and the people that I had contact with were both helpful and pleasant. This applies to both your own staff and to those from the company in London who delivered and installed."
Andy - London
"Just a quick email to thank you for the excellent service received with the recent TV purchase we made."
Andy - Gloucestershire
"Just a quick line to say thank you for the Samsung package i had from you, excellent tv and service and thanks to your staff who guided me through it all"
M - location unknown
"Your member of staff was very understanding to concerns raised regards a recent Samsung TV purchase and has arranged a replacement this week. They resolved my query promptly and efficiently and were very helpful and understanding.
It is service like this that certainly gives me confidence in Crampton and Moore to shop from again in the future."
Will - location unknown